Boost 5-star ratings
across all sites
First impressions mean everything, especially in today's web-driven world. BrandLoyal helps you stand out by vocalizing your silent majority.
Catch and react to negative feedback
Unhappy customers don't normally tell you what's wrong. BrandLoyal offers an easy outlet to provide constructive criticism in a private manner.
Provide actionable data via Dashboard
Gain insights and make data-driven decisions based on feedback. Armed with knowledge, you can turn your biggest critics into loyal fans.
Activate the silent majority to drive positive feedback
Only 24% of web users post reviews about their experiences, and many of these are negative. BrandLoyal guides happy customers to the right places, increasing your online ratings and improving your popularity. Based on a Harvard Business Study, a 1-star increase in rating can result in a 5-9% increase in revenue!
Intercept negative feedback before it can go online
Receive feedback in real time via SMS to offer on-the-spot solutions to unhappy customers. This means negative comments aren't posted online, but sent to your phone or smartwatch. 95% of unhappy customers return to a business if their issues are resolved in a timely manner.
Make use of your data with our Dashboard
Our dashboard is streamlined to provide you with important information. Understand your strengths and weaknesses so that you can make the necessary adjustments to improve customer satisfaction. Customers who feel heard will trust you more.
Join the party
We’ve successfully implemented our system in thousands of locations. We cast a long shadow because our system works. Allow us to introduce some of our client partners:
Pay as you go
- Improve ratings (Google, Yelp and more)
- Collect customer sentiment
- Build customer lists (emails, phone, etc.)
- Monthly location reports
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